hsj
Best Partnership Supporting Personalised Care Pathways

How to apply

  1. Register an account.
  2. Start your entry (save it in-progress).
  3. Submit your entry to be in the running.

Best of luck!

As the NHS responds to the needs of people living with multiple long-term conditions, frailty, mental health needs or complex care requirements, there is growing recognition that a standardised approach cannot meet the full range of patient needs. The national direction is clear: care must become more personalised, more coordinated, and more empowering for the individual.

Private sector partners are playing an increasingly important role in helping NHS organisations redesign pathways around individuals, whether through segmentation tools, care planning platforms, wraparound support models or digital self-management services.

This award will recognise a partnership that has enabled more tailored and proactive care delivery, helped reduce fragmentation or repetition, and supported NHS teams to plan and deliver care in a more personalised and responsive way.

Eligibility

Open to private sector organisations working with any NHS body to co-design or deliver more personalised models of care. This includes service providers, health technology companies, consultancies or analytics partners contributing to pathway transformation. Evidence should relate to work delivered in the past two years up until the awards entry deadline.

Ambition

The challenge and context within which your project, person or organisation is set alongside your goals and targets whether quantitative or qualitative, and how this aligns with national priorities.

  • Describe the care pathway, condition or population group the work focused on, and the challenges or gaps addressed.
  • Explain how the approach made care more personalised, for example through care planning, segmentation or digital tools.
  • Set out goals around improving outcomes, reducing fragmentation or tailoring care to individual needs.

Collaboration

The stakeholders’ involvement in co-designing and delivering the project. How have patients, staff at all levels, communities and other parties worked together to realise the outcomes?

  • Describe how patients, carers and frontline staff were involved in shaping and delivering the model.
  • Explain how the partner worked with NHS teams to embed new ways of working and build capability.
  • Provide evidence of inclusive partnership with clear, shared delivery.

Impact

The measurable benefits delivered to patients, staff, your organisation or the wider system. Provide data and evidence showing improvements to outcomes, quality, access, equity or efficiency.

  • Describe measurable improvements in patient experience, continuity, outcomes or coordination of care.
  • patient-reported outcomes, satisfaction data or changes in service use.
  • Demonstrate cost-effectiveness, reduced duplication or improved flow.

Scale

How your work has been shared, adopted or replicated beyond your immediate team or organisation. This includes dissemination through publications, presentations, toolkits, partnerships or inspiring similar initiatives elsewhere.

  • Explain whether the approach has been scaled or adapted in other settings or for other patient groups.
  • Describe how the partnership supported wider adoption and shared learning.

Sustainability

The potential for the project/work to continue and create lasting impact. Evidence of how it can be sustained or built upon.

  • Describe how the personalised approach is sustained and adds long-term value.
  • Explain how it can be built upon across the NHS.

To find out more

Partnership opportunities:  Sponsorship Sales Team
Awards entry enquiries: Support Team
Judging and event management: Awards Support