Best Contribution to the Improvement of Urgent and Emergency Care

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Best Contribution to the Improvement of Urgent and Emergency Care
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How to apply

To begin your entry:

  1. Pay the entry fee.
  2. You’ll receive an email with a link to start your submission.
  3. Use the link to register an account and begin your entry, you can save your progress and return to it any time before the deadline.
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Urgent and emergency care is under sustained pressure. Delays in ambulance response, long waits in emergency departments and bottlenecks across acute care are affecting outcomes and stretching frontline capacity. The 10 Year Health Plan sets out a national ambition to restore performance through better coordination, earlier interventions and more responsive services at every stage of the pathway.

This category highlights work that has helped the NHS manage real-time demand, improve flow and reduce avoidable admissions. Partnerships may involve operational support in hospitals, enhanced triage or streaming, clinical input in high-demand settings, or models that support faster, safer handovers and discharges.

Entries should demonstrate how the partnership between private and NHS ogranisations have contributed to relieving system pressure, improving speed and safety of care, and supporting NHS teams to manage complexity with greater confidence and control.

Eligibility

  • This award is open to any private sector or independent healthcare provider that has worked in partnership with the NHS to improve urgent and emergency care services
  • Projects must demonstrate significant improvements in response times, patient outcomes, or service delivery with evidence within the last two years up to the awards submission deadline

Ambition

  • Evidence that the project has led to an improvement in patient care, and a resulting improvement in value for the local care economy
  • Include a quantitative aspect but can also include qualitative measures such as patient feedback
  • What has been the result for the patient experience?

Outcome

  • Evidence that the project has led to an improvement in patient care, and a resulting improvement in value for the local care economy
  • Include a quantitative aspect but can also include qualitative measures such as patient feedback
  • What has been the result for the patient experience?

Spread

  • Judges are looking for initiatives that have embedded and perhaps spread beyond their original setting to other departments or organisations, or evidence the work is potentially replicable and scalable
  • How are the project team using their achievements to inform others in the organisation or within the local health economy? 

Involvement

  • Provide clear evidence that all relevant parties were involved in the initiative, including patients, collaborating organisations, key stakeholders and staff
  • Demonstrate how strong partnerships across and beyond the hospital, with a common understanding of the challenges faced by emergency and urgent care have been developed

Value

  • Provide clear evidence the redesign has improved value in emergency and urgent care.
  • Consider the impacts of the initiative on reducing attendance and bringing care closer to the patient
  • Provide testimonials from patients and stakeholders to help support the entry
  • Provide evidence that enhanced processes and procedures provide staff more time to deliver quality effective care. How has morale improved, what evidence can you provide to support this? 

Best Contribution to the Improvement of Urgent and Emergency Care

Start your entry

To find out more

Partnership opportunities:  Sponsorship Sales Team
Awards entry enquiries: Delegate Sales Team
Judging and event management: Awards Support