Patient Digital Participation Award - HSJ Partnership Awards 2019
Using technology to keep patients informed of and involved in their care has multiple benefits. Care can be delivered in a more responsive and personalised fashion, enhancing both the experience and effectiveness of treatment. Digital participation can reduce the number of hospital and GP visits needed and radically improve a patients’ ability to manage their own care.
Winners of this award will be able to demonstrate comprehensive solutions for patients to interact with their care across a digital interface. Judges will be looking for a platform which has a proven positive user experience supported by evidence from patients. Judges will also review any cost benefits, impacts on efficiency and uptake. The patient tool will have been developed in partnership between a private service provider, technology company or other entity and an NHS organisation.
- Entrants will be a supplier or service provider which has created or supplied a digital patient managed care interface or platform
- The entrant project will be relevant to a single NHS organisation and a result of a partnership to develop or implement a service to help patients manage their care
- Evidence must be relevant to the past 2 years up until the awards entry deadline
Was the platform or system commissioned by a specific institution or end-user or is this an innovation from within the business which has been applied to the organisation? What was the goal or ambition of the project and how has it been designed around the patient? In what capacity has the technology been adapted or applied for use by the NHS organisation.
Judges are looking for any information relevant to the application of such a technology which can be supported by material evidence proving the need. Please provide evidence of product development with NHS teams to solve specific problems.
Judges are looking for evidence which demonstrates clearly that patients have become more integrated and aware of their own conditions, care and treatment pathway. Consideration will be given to platforms which have not only increased patient participation but have reduced stress and burden on NHS staff. Judges are interested in technologies which have actually created better patient outcomes than previously achieved as a direct result of patient participation through technology.
Evidence must show that the digital platform has fostered improvements through quantitative measures and through patient and staff testimony.
As a result of the success of the platform has the technology been replicated elsewhere within the NHS institution? Have the project team worked together on disseminating the best practice learning to other organisations and healthcare providers? Judges will give special consideration to projects which have shared information on their results with other and have actively sought to improve the outcomes outside the project.
How did the project team work together on the concept, development and implementation of the technology? Judges will be looking for consultative processes which have involved staff at all relevant levels and disciplines. Judges will give special consideration to product development with patients. How was the interface developed with the end-user, how was it tested and refined?
How has the technology created added value for all those involved? Has the platform saved time for staff or created improved interactions between patients and staff? What has been the effect on the wider NHS organisation? How have families reacted to the implementation of this engagement with care? Judges will be looking for evidence which demonstrates that the technology has had positive consequences over and above the primary use.