Organisational Development Consultancy Project of the Year - HSJ Partnership Awards 2019
Transforming organisational structures, administration and operations help NHS organisations deliver better services for patients, improve efficiencies and capacities and ultimately should save money. Consultancies are intrinsic in helping NHS bodies drive these changes through partnerships which identify problems and work with their clients at improving many aspects of the patient and staff experience.
The winners of this award will be able to demonstrate a positive working partnership with an NHS organisation and their partners with excellent levels of service delivery, best practice, value for money and demonstrable results. Judges are looking for joint working projects with which have clearly defined the purpose, solving problems and improving outcomes.
- Entrants are consultancies which have delivered a joint working or partnership project in the past 2 years
- Projects can be ongoing by evidence must be relevant to the past 2 years up until the awards entry deadline
- Judge is looking for single projects with an NHS organisation
What was the context in which a transformation was required? Describe the necessity and solutions that were sought. How was the consultancy appointed, what was the process and why was this particular partner chosen above other options? Judges are looking for evidence which shows that the partnership could deliver better value which the NHS could not manage on its own. Outline the goals of the partnership and how change has been managed.
What have been the results for patients and how have staff been better able to manage patients? Judges will look for improvements in capacity, efficiency, patient experience and outcomes. Judges will also look for partnerships which can demonstrate positive and valuable working arrangements with engagement from front line staff. Evidence considered will include quantitative results and testimonials from project team members and stakeholders.
Have the results from the project been replicated elsewhere? What efforts have been made by the project team to disseminate best practice either within the NHS organisation or to other providers of healthcare? Judges will be looking for projects which can demonstrate that their success has potential to be replicated.
Real tangible engagement between front line staff, patients and the project team are key to success and judges will look for projects which have been consultative. The project should demonstrate involvement of all stakeholders in the transformation – including design and implementation. How has the project team reviewed the outcomes and how are they working with end-users to refine and adapt the changes made?
Why has the partnership been of value to patients, staff and the wider NHS organisation? What was the plan around adding value to the partnership in terms of up-skilling staff, patient experience, improving processes and efficiency? Was the project value for money for the NHS organisation and how is this monitored?