Healthcare Analytics Provider of the Year - HSJ Partnership Awards 2019
One of the growth areas of the last decade in healthcare across the world has been the use of healthcare analytics for increasingly sophisticated uses. Every healthcare provider collects a wealth of data about each patient – not just their personal characteristics but about their treatment, their journey through the organisation, and their outcome and possible readmissions. Examining trends in this – and comparing one organisation with a cohort of similar ones - can identify correlations end enable improvements to be made. These may reduce costs for the organisation and offer benefits for the patient as well. This analysis can be extended to cover the use of staff and other ‘inputs’ and reduce variations.
NHS organisations may not have the capacity to do some of this themselves and often turn to specialist companies who can offer these services, often bespoke to their needs. Entrants in this category will need to demonstrate they have made provided a high-quality service to NHS clients, which will often involve tailor-making a solution through understanding their needs, which has then provided useful information to allow the organisation to pursue improvements.
- Judges are looking for analytics providers with a proven track record of delivering high quality results
- Single or multiple projects may be used to support the entry. Evidence must relate to projects ongoing or completed within the past 2 years up until the award entry deadline
Describe the scope of the project, what was the context or need for analysis of patient information and data? What did the project team hope to achieve and how would this affect staff and patients and their treatment or experience? Judges look for projects which required a partnership with an external provider and that the NHS could not have executed without help.
How did the team reach their goals and what challenges were overcome? What patterns or correlations were seen in the results and what conclusions were drawn? How did these results affect treatments or processes and how were clinical colleagues engaged? Judges are looking for projects which have involved all stakeholders from the partnership leads to clinical and frontline staff. Provide evidence that results have been acted upon and supporting material that demonstrate analytical information has had a tangible and positive effect on patient outcomes, experience and staff capacity to deliver better services.
Have the results from the project been replicated elsewhere? What efforts have been made by the project team to disseminate best practice either within the NHS organisation or to other providers of healthcare? Judges will look for projects that can demonstrate that their success can be replicated by other teams.
How have various stakeholders been involved in the analytics project? Where did the team draw information from and how much did those sources get involved? How big was the project team and did it draw on expertise from multi-disciplinary teams across the NHS organisation? Judges will look for projects which can demonstrate buy-in from parties which both contribute data and those who benefit from the results.
Describe any added value that was realised from the analytics project. Judges will look for projects which demonstrate value for money and return on investment for an analytics project which has delivered over and above what an NHS organisation would have been able to do alone. Judges will also look for improvements in staff knowledge, more efficient pathways, better operational management and improvements in patient experience.